Policy
Shipping Policy
1) Shipping
CHOBEE currently delivers within Singapore only.
Orders are typically delivered within 2–5 working days after order processing, unless otherwise stated at checkout.
Delivery times may vary due to courier operations, public holidays, weather conditions, promotional periods, high order volumes or other circumstances beyond our reasonable control.
Shipping fees will be displayed at checkout unless otherwise stated.
We currently use third-party courier and delivery partners to fulfil orders. Delivery timeframes are estimates and are not guaranteed unless expressly stated otherwise.
2) Delivery Information
Customers are responsible for ensuring that the delivery information provided at checkout is accurate and complete.
If a delivery cannot be completed because the customer has provided incorrect or incomplete information, additional delivery or re-delivery charges may apply.
If you notice an error in your delivery information after placing your order, please contact us as soon as possible. We will try to assist, but we cannot guarantee that changes can be made once an order has entered fulfilment.
If your order arrives damaged, or you would like to request a return or refund, see our Returns & Refunds policy.
3) Contact Us
For shipping enquiries, please contact us at:
Email: contact@chobeehoney.com