Help
Frequently Asked Questions
About CHOBEE
What is CHOBEE?
CHOBEE is a modern honey brand dedicated to making healthy living effortless. We create convenient honey products that fit naturally into everyday life, starting with Singapore’s first Pure Honey Water.
What makes CHOBEE different?
At CHOBEE, we believe healthy living shouldn’t require more time, effort, or sacrifice. That’s why we reimagine honey in convenient, modern forms that fit naturally into your everyday routine. Our mission is simple: to bring the calm of nature into busy lives and make wellness feel effortless.
Why honey?
Honey has been enjoyed for centuries as a natural sweetener.
At CHOBEE, we believe it deserves a place in modern lifestyles, not as something you only drink when you’re sick, but as an everyday refreshment.
Where is your honey from?
We source our honey from places where nature thrives. Rather than relying on a single fixed location, we seek out regions with rich biodiversity, flourishing floral landscapes, and healthy ecosystems where bees can naturally do what they do best. Every source is carefully selected for the quality of its environment, because we believe great honey begins with nature.
Our Sophora Honey is sourced from the Qinling Mountains in China, one of the country’s most biodiverse mountain ranges. Known for its light colour, delicate floral aroma, and clean, naturally sweet taste, it creates a smooth and refreshing drinking experience.
Product: Pure Honey Water
Why is the honey separated from the water?
Our signature twist-cap bottle keeps the honey and water separate until you’re ready to drink, preserving the experience and freshness in every sip.
More importantly, it removes the hassle of preparing honey water, making it easier to enjoy pure honey as part of your everyday routine!
Does it contain sugar?
No.
CHOBEE Pure Honey Water contains no added sugar or artificial sweeteners.
The sweetness comes naturally from honey.
Is it suitable for children?
Generally yes, but we recommend following local health guidance regarding honey consumption for infants. (For example, honey should not be given to babies under 12 months.)
Should I refrigerate CHOBEE Pure Honey Water?
For the best taste, enjoy CHOBEE chilled, but avoid storing it below 10°C.
Because we use 100% pure honey, prolonged refrigeration may naturally cause the honey to thicken or partially crystallise, making it slower to flow when the bottle is opened. This is a natural characteristic of pure honey, not a quality issue. Simply let the bottle rest at room temperature for a few minutes before Twist. Shake. Enjoy.
Is it vegan?
Because honey is a bee-derived product, it is generally not considered vegan.
Order
How long does shipping take?
Your order will be processed as soon as we receive it and will bee at your doorstep within 2–5 working days. 🐝
Can I change my order?
Please double-check your order before checking out. If you need to make any changes, simply WhatsApp us as soon as possible and we’ll do our best to help before your order is packed and shipped.
My order arrived damaged.
We carefully check all our items before delivering them.
If it is damaged during delivery progress, please email to contact@chobeehoney.com or WhatsApp us within 24 hours with:
- order number
- photos
- description
We’ll review it and make things right.
I’m interested in stocking CHOBEE.
We’d love to hear from you.
Please reach out through our contact form.
Can I collaborate with CHOBEE?
We love partnering with creators, cafés, fitness studios and brands that align with our philosophy.
Do you offer corporate gifting?
We would love to have your entire team to enjoy our product.
Please reach out through our contact form.
Still curious?Don’t bee shy, drop us a message.